Business English Skill Set – Small Talk
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Question 1 of 10
1. Question
Small talk with people you have just met should focus strictly on work-related topics only.
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Question 2 of 10
2. Question
Small talk shouldn’t include any questions. Try to talk about yourself as much as possible.
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Question 3 of 10
3. Question
Done correctly, who does small talk benefit?
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Question 4 of 10
4. Question
What are some of the benefits of small talk?
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Question 5 of 10
5. Question
You want to make a good impression with a new client who you are meeting for the first time.
You know the following information about them:
- They recently celebrated a birthday.
- They are vegan and love animals.
- They are from New York.
Select good topics to engage in small talk with them about.
Correct 4 / 4 PointsIncorrect / 4 Points -
Question 6 of 10
6. Question
Select the four best topics which you think could provide memorable small talk.
Correct 4 / 4 PointsIncorrect / 4 Points -
Question 7 of 10
7. Question
Match the elements to create questions for a small talk conversation about someone’s holiday.
Sort elements
- did you go on your last holiday?
- made you want to go there?
- been there before?
- of food did you eat?
- you recommend it?
- you say was the highlight?
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Where
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What
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Have you ever
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What kind
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Would
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What would
Correct 6 / 6 PointsIncorrect / 6 Points -
Question 8 of 10
8. Question
‘Dogmatism’ is…
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Question 9 of 10
9. Question
In Julian Treasure’s TED Talk, what does the acronym HAIL stand for?
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Question 10 of 10
10. Question
You are meeting a new client for the first time this afternoon. The meeting is between you, your boss, and the new client. Your boss is running five minutes late. Which of the following should you definitely NOT do?
Correct 2 / 2 PointsIncorrect / 2 Points