Checking In At AirBnB Accommodation
You know which AirBnB you want to stay at! Now let’s talk about check-in times, how to check in and what to say to your host when you arrive.
Checking in at your AirBnB is different to checking in at a hotel.
A hotel has a receptionist available at all times, but your AirBnB host may not always be available. For example, they probably have a job, so if they live at the property you can probably only check in later in the day when they come home from work.
Remember: The check-in time is always shown on the AirBnB property page. If you are going to be earlier or later than the check-in time, it is courteous to ask the host if this is ok before you make the booking. Sometimes, they can change the time a little to make your stay more convenient. If they can’t change the time, then you will need to choose a different place to stay at.
Here are some dialogues to help you ask about check-in time. As AirBnB is online, usually communication happens through written messages instead of spoken conversation.
A: Good afternoon. I’d like to stay at your lovely flat when I visit Paris. I notice that your check-in time is 3pm – 7pm. My flight arrives at 6:30pm. Would it be possible for you to extend the check-in time to 8pm?
B: That’s no problem at all. Send me a message when you’re leaving the airport so I know roughly what your arrival time will be.
A: Hi Jane. I’m really looking forward to my stay with you when I arrive in Oslo. My flight gets in at 4pm, so I hope to arrive at your flat at about 5pm. Is that convenient for you?
B: Hi Jack. Thanks for letting me know your arrival time. 5pm is perfect. I look forward to seeing you then!
Your AirBnB host may not live at the property at all! In this case, usually they will give you instructions about how to find the keys to the property when you arrive. For example:
‘Good morning, Susan. Thank you for your booking. When you arrive at the flat, you will see a black box next to the front door. Key in the code ‘1825’ and it will open. The keys for the flat are inside the box.’
‘Hi Laura. I hope you enjoy your stay! When you get to the house, you will see a plant pot to the left of the front door. The keys are under the plant pot so that you can let yourself in. Have a wonderful time in Copenhagen.’
If your host is there when you arrive, then it’s a great opportunity to have a conversation! Hosts like it when you say nice things about their home. We can use ‘what’ and ‘such’ with an adjective + noun to create emphasis. Here are some examples:
What a lovely home you have!
This is such a beautiful place!
What a wonderful city you live in!
That’s such a spacious living room!
Hosts will usually tell you about the rules of the property when you check in. For example:
‘Please don’t make any noise after 10pm.’
‘You can use the bedroom, kitchen and bathroom. Please don’t go into the living room because I use it as my office during the day.’
‘Please help yourself to tea and coffee any time!’
This is also a great time to ask your host for recommendations too! Here are some questions you might want to ask them:
Are there any good restaurants nearby?
What’s your favourite thing to do in this city?
Where can I try traditional food/drink?
What should I definitely not miss?
Remember: if your host doesn’t live at the property, you can always ask them questions by sending them messages from the AirBnB website. Most hosts respond to messages quickly. Their phone number should also be provided so that you can call them if there is problem or an emergency.