Checking In At The Airport
When you arrive at the airport, the first thing you need to do is tell the airline that you’ve arrived. Follow the signs for ‘Departures’ and the check-in desk for the airline you’re flying with.
At the check-in desk, make sure you have your passport ready for inspection. Here are some typical dialogues that may happen at the check-in desk.
A: Good morning, madam. May I see your passport?
B: Of course.
A: Do you have any luggage you want to put in the hold?
B: Yes, I have two bags.
A: Did you pack the bags yourself?
B: Yes, I did.
A: Have you left them unattended at any time?
B: No, I haven’t.
A: Here’s your boarding pass.
B: Thank you. Which gate does the plane depart from?
A: It departs from gate B13.
B: Do you know what time the gate closes?
A: Boarding time is thirty minutes before the flight, and the gate closes 15 minutes before takeoff. You can find this information on your boarding pass.
A: This flight is a long-haul flight, with a layover in Singapore.
B: How long is the layover?
A: It’s not too long, just two hours.
B: Will my luggage be transferred to my connecting flight by the airline?
A: Yes. Your luggage will be checked through to your destination.
A: I’m sorry, sir, but your suitcase is too heavy. You will have to pay an excess baggage charge.
B: My bag only weighs 25kg.
A: Our baggage limit is 22kg, so your bag is 3kg overweight.
B: Oh no! How much is the excess baggage charge?
A: It’s £30.
B: Ok. I’m going on a skiing holiday and need to put my skis in the hold. I have already paid the extra charge. Can I give them to you here?
A: You need to take your skis to the oversized baggage area. It’s to your right, next to the stairs.
Some airlines allow online check-in. This means that you can print or download your boarding pass onto your phone and you don’t have to go to the check-in desk at the airport. If you have bags that need to go in the hold of the airplane, you can take them to the baggage drop. You can find the baggage drop for your flight next to the check-in desk for the airline you are using. If you only have carry-on luggage, you can go straight to security.