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Business English Skill Set - Small Talk

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Lesson 2, Topic 1

Introducing Yourself

Kate July 21, 2020
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Let’s take a look at some useful expressions for introducing yourself in a formal business setting.

Greeting someone new

  • Hello, I’m ________. It’s a pleasure to meet you/It’s great to meet you/Nice to meet you/Lovely to meet you.
  • I don’t think we’ve been formally introduced. I’m _____________ .
  • I don’t believe we’ve met. I’m __________ .

Greeting someone you have met before

  • It’s good to see you again.
  • It’s been a while! How have you been?
  • How long has it been?
  • How have you been keeping? (Note: This greeting is used in British English but not in American English.)
  • How was your journey/drive/flight?

Some typical answers to these questions

  • Fine, thanks.
  • Not too bad, thank you.
  • It’s been a while!
  • Well, thank you, and yourself?
  • The flight was fine/uneventful/delayed.
  • We had a bit of turbulence. (Note: Turbulence can only be used in reference to air travel (it is the violent or unsteady movement of air around the plane.))

Let’s take a look at some example conversations:

“Hi Tasha!”

“Hello, Helen! It’s good to see you again! How have you been?”

“Not too bad, thanks! How about you?”


“Hello, I don’t think we’ve been properly introduced. I’m Amy.”

“Hello, Amy. Nice to meet you. My name is Nicole.”

“Lovely to meet you. How has your day been?”


“Hello. I’m Adam. It’s a pleasure to meet you.”

“Hi, Adam. My name is Jill. Lovely to meet you too.”

“Was everything OK with your flight?”

“It was fine, thank you.”


Business Introductions in the time of Covid-19

In these weird and unprecedented times, more and more business meetings and interactions are taking place via Zoom, Skype and other video-calling platforms.

(Add section on tips for video calls??)