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Business English Skill Set - Small Talk
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Let’s take a look at some useful expressions for introducing yourself in a formal business setting.
Greeting someone new
- Hello, I’m ________. It’s a pleasure to meet you/It’s great to meet you/Nice to meet you/Lovely to meet you.
- I don’t think we’ve been formally introduced. I’m _____________ .
- I don’t believe we’ve met. I’m __________ .
Greeting someone you have met before
- It’s good to see you again.
- It’s been a while! How have you been?
- How long has it been?
- How have you been keeping? (Note: This greeting is used in British English but not in American English.)
- How was your journey/drive/flight?
Some typical answers to these questions
- Fine, thanks.
- Not too bad, thank you.
- It’s been a while!
- Well, thank you, and yourself?
- The flight was fine/uneventful/delayed.
- We had a bit of turbulence. (Note: Turbulence can only be used in reference to air travel (it is the violent or unsteady movement of air around the plane.))
Let’s take a look at some example conversations:
“Hi Tasha!”
“Hello, Helen! It’s good to see you again! How have you been?”
“Not too bad, thanks! How about you?”
“Hello, I don’t think we’ve been properly introduced. I’m Amy.”
“Hello, Amy. Nice to meet you. My name is Nicole.”
“Lovely to meet you. How has your day been?”
“Hello. I’m Adam. It’s a pleasure to meet you.”
“Hi, Adam. My name is Jill. Lovely to meet you too.”
“Was everything OK with your flight?”
“It was fine, thank you.”
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