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Business English Skill Set - Small Talk

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Let’s take a look at some useful expressions for introducing yourself in a formal business setting.

Greeting someone new

  • Hello, I’m ________. It’s a pleasure to meet you/It’s great to meet you/Nice to meet you/Lovely to meet you.
  • I don’t think we’ve been formally introduced. I’m _____________ .
  • I don’t believe we’ve met. I’m __________ .

Greeting someone you have met before

  • It’s good to see you again.
  • It’s been a while! How have you been?
  • How long has it been?
  • How have you been keeping? (Note: This greeting is used in British English but not in American English.)
  • How was your journey/drive/flight?

Some typical answers to these questions

  • Fine, thanks.
  • Not too bad, thank you.
  • It’s been a while!
  • Well, thank you, and yourself?
  • The flight was fine/uneventful/delayed.
  • We had a bit of turbulence. (Note: Turbulence can only be used in reference to air travel (it is the violent or unsteady movement of air around the plane.))

Let’s take a look at some example conversations:

“Hi Tasha!”

“Hello, Helen! It’s good to see you again! How have you been?”

“Not too bad, thanks! How about you?”


“Hello, I don’t think we’ve been properly introduced. I’m Amy.”

“Hello, Amy. Nice to meet you. My name is Nicole.”

“Lovely to meet you. How has your day been?”


“Hello. I’m Adam. It’s a pleasure to meet you.”

“Hi, Adam. My name is Jill. Lovely to meet you too.”

“Was everything OK with your flight?”

“It was fine, thank you.”